Accessibility Statement

We want as many people as possible to be able to use this website. That means you should be able to:

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• Zoom in up to 400% without text spilling off the screen

• Navigate most of the site using just a keyboard

• Use screen readers to access most content

• Adjust colours, contrast levels and fonts to suit your needs

 

We’ve also aimed to make the text as simple as possible to understand.

 

How accessible this website is

 

​We know some parts of this website are not fully accessible. Based on the latest accessibility monitoring report

(October 2025), the following issues have been identified and are not yet rectified:

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Text and readability

• Some text is very small and may be difficult to read

• Colour contrast is too low on certain text and buttons 

• Underlined text may be confused with links

• The website does not reflow correctly at high zoom levels, requiring horizontal scrolling to view content

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Structure and navigation

• Headings are not consistently structured, with skipped levels and missing top-level headings

• Some links are not descriptive or visible to screen readers

• Language settings are not clearly defined

 

Forms and interactive elements

• Some form fields are missing labels or have empty labels, making them inaccessible to screen readers

• Certain buttons and icons are too small or closely spaced, which may be difficult for touch users

• ARIA attributes are used inconsistently, including empty labels, hidden content and excessive tabindex values

• Some images and icons have missing or unclear alternative text

 

We are actively working to address these issues and improve accessibility across the site.

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Feedback and contact information

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If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording

or braille: 

 

Email: communications@watford.gov.uk
We’ll consider your request and respond within 10 working days.

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Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed above or think we’re

not meeting accessibility requirements, please email communications@watford.gov.uk.

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Enforcement procedure

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information

Watford Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and

Mobile Applications) (No. 2) Accessibility Regulations 2018.

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Compliance status:
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the

non-compliances listed above.