Accessibility Statement

Watford Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies

(Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

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This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to

the non-compliances listed below.

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Non-accessible content

 

​Text and readability

• Some text is very small and may be difficult to read

• Colour contrast is too low on certain text and buttons 

• Underlined text may be confused with links

• The website does not reflow correctly at high zoom levels, requiring horizontal scrolling to view content

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Structure and navigation

• Headings are not consistently structured, with skipped levels and missing top-level headings

• Some links are not descriptive or visible to screen readers

• Language settings are not clearly defined

 

Forms and interactive elements

• Some form fields are missing labels or have empty labels, making them inaccessible to screen readers

• Certain buttons and icons are too small or closely spaced, which may be difficult for touch users

• ARIA attributes are used inconsistently, including empty labels, hidden content and excessive tabindex values

• Some images and icons have missing or unclear alternative text

 

We are actively working to address these issues and improve accessibility across the site.

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Preparation of this accessibility statement

This statement was prepared on 22nd October 2025.

The review was based on feedback from the Central Government Accessibility Monitoring Team and self-assessment

carried out by Watford Borough Council.

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Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed above or think we’re not meeting accessibility requirements, please email communications@watford.gov.uk

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If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email communications@watford.gov.uk

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We’ll consider your request and respond within 10 working days.

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Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites

and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

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If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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